More on Google Apps and Archiving with Lightspeed

Checking the analytics for my blog, it appears that archiving Google Apps email with Lightspeed's "Message Journaling" feature is by far the most popular (which isn't saying much, as my blog does not get very much traffic anyway).

As an update to this possibility--I'll share a little chat I had with Lightspeed's tech support the other day. We had a problem with our Groupwise email not being archived at all (don't ask, long story), and, as part of the process to get it back up and running, I called Lightspeed's tech support. During the course of our conversation I asked about the possibility of Google Apps email being supported by Lightspeed anytime soon...the customer support representative went on to tell me that they have been getting requests for that, and that it's something they probably would be looking into in the future, although he was pretty vague about it. I mentioned to him about the idea of the 'Incoming' and 'Outgoing' mail gateways that are configurable with Google Apps, and using those settings to point to a mail server acting as a relay behind our Lightspeed server, which he was very interested in. He said that he had never heard of that idea before--and I floated the idea of possibly using a built-in email relay within Lightspeed to do the trick to make it even more seamless. I mentioned to him I had not yet tried this out, but would as soon as I could with our new virtualized servers this summer.

Hopefully the customer support representative took my idea back to the engineers and/or supervisor and they're working on it right now, but I'm not holding my breath. I think I may follow up with him and send him one of my previous blog posts on this subject...

If you have access to Lightspeed's wiki, go here and vote for this feature. It's specifically for spam filtering, but also would allow email archiving as well.


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